Housekeeping Supervisor / Guest Relation Officer

December 7, 2022

UAE JOBS Required Housekeeping Supervisor / Guest Relation Officer

We are looking for a Housekeeping Supervisor /Guest Relation officer to lead our team of room attendants and ensure we provide excellent customer service.


  • Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities.
  • Train housekeepers on cleaning and maintenance tasks
  • Oversee staff on a daily basis
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness
  • Schedule shifts and arrange for replacements in cases of absence
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Respond to customer complaints and special requests
  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
  • Participate in large cleaning projects as required
  • Ensure compliance with safety and sanitation policies in all area
  • Welcoming guests in a friendly and professional way
  • Addressing and escalating customer complaints
  • Providing information about facilities, programs and other services
  • Familiarity with hospitality industry standards


  • Batchelor Degree in hospitality
  • Valid UAE Drivers licenser
  • Proficiency in English; knowledge of additional languages is a plus
  • Computer literacy
  • A customer-oriented and professional attitude
  • An outgoing personality
  • Outstanding communication abilities

Applying link

Employment Type
Full Time
AED2000 - AED3800 a month

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